FAQ’s

WHAT ARE THE MEASUREMENTS OF THE FURNITURE?
Ceremony:
Timber Arbour: 2 metres head clearance x 1600mm wide x 1000mm deep
White Arbour (circular): 2 metre diameter

White Ceremony Benches: 2.4m long
Signing Table: 1.23m L x 64cm W x 69cm H
Easel: 1.13mH x0.77cmW

Reception:
Guest & Bridal Tables: L 2.4m x W0.9m H0.75m
Cake trolley: L 1.4 x W 58cm
Plates: 25cm
Room Dimensions: 17m x 12m

HOW MANY PEOPLE CAN YOU SEAT AT EACH TABLE?
You can fit up to 10 people per table, although we recommend 8 people per table.

WHAT IS THE CEILING HEIGHT?
The height of the anchor points for hanging installations are approximately 4m high. A qualified rigger is required for all hanging installations, draping and lighting.

DO WE INCLUDE A CAKE STAND?
You will need to provide a cake stand for the cake. Osteria provides a trolley or wine barrel for this to sit on and a cake knife for the cutting.

CAN WE COME IN TO SEE THE VENUE ONCE WE HAVE BOOKED?
You are welcome to visit the venue again, please email the planning team to arrange a time to do so. 

HOW MUCH FOOD IS PROVIDED IN THE BANQUET MENUS?
We provide ample food, ensuring no one will leave hungry. 

DO WE NEED A MENU TASTING?

We value fresh local produce, sourcing the majority of our ingredients from local farms and suppliers if we do not grow it in our own gardens. We pride ourselves on creating menus to cater any style of wedding and we know your food experience at Osteria Weddings will be exceptional – no tasting needed!

We do not currently offer individual menu testings. If you would like to enjoy a fun dining experience with our partner restaurants, Lolita’s Mexican Cantina in Casuarina, or Farm & Co in Cudgen you can book via their linked websites or contact our planning team to assist.

WHEN IS THE REMAINDER OF THE BOOKING FEE DUE?
Once your initial deposit has been settled, the booking fee balance will be due approximately 30 days following. 

WHEN ARE OUR FOOD AND BEVERAGE PAYMENTS DUE?
Your payment plan is divided into four separate payments ahead of your wedding. Three of these are invoiced and sent with due dates at the time of booking. The fourth and final balance payment will not be issued until final numbers are confirmed 3 weeks out and will be due 14 days prior to your celebration. 

WHAT IS THE MUSIC DECIBEL LIMIT?
80 Decibel. 

WHAT IS THE BAND ALLOWANCE?
3-piece band with no drums, electric guitars, saxophones or percussion instruments.

WHAT IS CURFEW AT OSTERIA? 
Friday/Saturday:
Last drinks are called at 11pm with no more alcohol served after 11:15pm. Last song is played just before 11:30pm with everyone off the property by 12am (NSW time).

Sunday – Thursday:
Last drinks are called at 10pm for no more alcohol past 10:15pm, last song is played just before 10:30pm with all guests off the property by 11pm (NSW time).

WHAT TIME DOES THE GARDEN CLOSE?
The Garden closes at strictly 8pm. If you would like your first dance to take place in the garden, please consult with the planning team to create a timeline to suit. 

WHO DEALS WITH THE SUPPLIERS?
Couples deal directly with their vendors/suppliers. Please let us know if we can assist with any questions regarding the venue or bump-in/out arrangements.

WHEN IS BUMP IN?
Bump in is from 9am on the morning of your wedding.

WHEN IS BUMP OUT?
Your personal furniture and décor items should be removed on the night of the wedding in line with curfew times; by midnight on Friday and Saturday or 11:00pm on Sunday – Thursday. Suppliers are also required to bump out directly following your event.

DO OSTERIA STAFF SET UP AND PACK DOWN?
Osteria Staff will set up and pack down the equipment that is included in your package.

For the rest of the equipment, it is up to the suppliers and host/organisers, friends and family to set up and pack down. Alternatively, you are welcome to pay a fee for our staff to set up your decorations instead. If utilising our staff to do so, a minimum of 2 hours is charged. 

WHEN AND WHERE IS THE FINAL MEETING HELD?
Your final meeting is held approximately 6-8 weeks before your wedding. The final meeting can be held on-site at the venue or alternatively via Skype, Zoom or phone if preferred.

WHAT WE GO THROUGH IN OUR FINAL MEETING:
We will contact you approximately 10 – 12 weeks ahead of your wedding to meet 6 – 8 weeks ahead.

During this meeting, we will be going through:
– Final numbers
– Menu selections
– Beverage selections
– Dietary requirements
– Crew meals
– Children’s meals
– What you would like from your package
– Timing of the day
– Floor Plan 
– Styling and supplier details 

WHAT IS THE BEST TIME FOR THE CEREMONY?
We recommend discussing this with your photographer as they will have suggestions regarding lighting and your photo locations.

Popular ceremony times are from 2pm or 2.30pm across winter months, 2.30pm or 3pm across spring and autumn months and from 3pm or 3.30pm across Summer months (NSW). It is suggested to note guest arrival time as half an hour prior to this.

WHAT TYPES OF CONFETTI ARE ALLOWED AT THE VENUE?
Osteria allows rose petals, natural confetti, and white water soluble biodegradable confetti only. Clean-up fees between $50 – $100 apply. 

WHAT DO I NEED TO KNOW ABOUT THE PARLOUR BRIDAL SUITE?
The parlour is available from 9am on the wedding day and closed in line with bump-out time. Your private space is air-conditioned and includes a mini-fridge, makeup station and mirrors, lounge area and large table & chairs to accommodate up to 12 people within the space comfortably. If you would like to arrange catering for your special day through She Oak Espresso located next to the parlour, please contact the cafe direct. For contact details and catering options click here.

WHAT DO I NEED TO KNOW ABOUT THE GROOMS ROOMS?
The grooms room is available from 9am on the wedding day and closed at 7pm. Your private space is air-conditioned and includes a mini-fridge, a barber chair, an outside area with a high bar and dart board, and a lounge area inside. The Grooms room can fit up to 8 people within the space comfortably. If you would like to arrange catering for your special day through She Oak Espresso located next to the parlour, please contact the cafe direct. For contact details and catering options click here.

DO YOU HAVE ANY SUGGESTED ACCOMMODATION NEARBY?
Absolutely, we have some great resorts and holiday homes within a short drive of our venue. The Tweed Coast Guide is the best place to search for nearby accommodation. You can also check out some of our faves here.

DO YOU HAVE ANY SUGGESTED TRANSPORT COMPANIES?
We highly recommend organising a transport option for your guests’ seamless departure to complete your perfect day! Arriving via Uber etc is perfect, but a safe and efficient service to get everyone home is always a great idea! We recommend a2b Transfers, Amore Luxury Transfers, Currumbin Valley Coaches and Koala Koaches. Your planner can give you some guidance on what might best suit your guest numbers and budget.

DOES OSTERIA HAVE AIR CONDITIONING AND HEATING?
Yes, the refinery has both air conditioning and heating to keep the temperature regulated across all seasons. During the summer months, you are welcome to hire a misting fan for the courtyard from Kennards Hire if you feel this is required. Osteria has portable heaters for hire in the Whiskey Bar for the cooler months. 

ARE DOGS ALLOWED AT THE VENUE?
Yes, dogs are allowed on a lead. We recommend hiring a pet sitter to make it stress-free. You can do so at https://petweddingservices.co/

ARE CANDLES ALLOWED ON TABLES?
Yes, open flame candles are allowed, however, all candles are required to be provided with a drip tray. 

WHAT IS AVAILABLE IN THE WHISKEY BAR?
We have a premium selection of whiskey, rums, cigars, and a limited cocktail list available in the Whiskey Bar for your guests to enjoy.

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